Klein, D. W., Kresowik, D. and McCoy, L. (2005) “A Study of the Accessibility of Ten States’ Web Services and their Policies on Web Accessibility for People with Disabilities”, Disability Studies Quarterly, 25(4). Available at: https://www.osu.tests.sfulib4.publicknowledgeproject.org/index.php/dsq/article/view/624 (Accessed: 4 May 2026).